Digital ecosystems facilitate collaboration and streamline business processes. They also help empower employees by ensuring that market participants are concentrating on their core competencies. Lower transaction costs bring greater prosperity to providers and their customers. More often than not, project implementations at the scale of an entire industry fail. Launched in May 2020, EcoHub, the central online platform in the Swiss insurance, pensions and brokerage market, proves that when efficiently implemented, even a large, complex and multifaceted digital ecosystem such as EcoHub can work extremely well and effectively digitize an entire industry.