Our latest blog explores the dynamic realm of omnichannel strategies. In it, you’ll discover gems of hard-won wisdom: i.e., practical ways to make customer experience seamless across variegated channels. With these strategies, your brand can become the symbol of attractive and intuitive solutions that anticipate your customer’s needs and relieve them of old tech headaches.
Vorwerk is an international diversified corporate group headquartered in Wuppertal, Germany, founded in 1883, the company operates as a direct distributor of various products like household appliances, fitted kitchens and cosmetics. Among the many brands, two of the most well known are: Thermomix, a multi-function kitchen appliance and Kobold: a smart vacuum cleaner.
SELISE, as part of an ongoing collaboration with an industry leader in the Swiss gastronomy sector, developed a webshop that lets customers enjoy a higher level of personalization with complete customization of their food bowls. The webshop entails a functional online ordering system, with multiple integrations such as delivery service partner and payment gateway, that has different payment options. The process of selecting the standard and the customized bowl is intuitive and easy-to-use. They only need to access the webshop to order the signature bowl or create their customized bowls. Customers can also enjoy special discounts and offers.
One of SELISE’s clients in the food & gastro industry – a major Swiss chocolate manufacturer – has been working to provide their customers with the finest Swiss chocolate experience since the mid-nineties. They have been looking to expand their business internationally in order to reach chocolate enthusiasts all over the world. With that in mind, they got in touch with SELISE to help them with necessary technical support.
