Since November 2020, after the largest merger of two companies in recent Swiss history, Sunrise and UPC have been working together to provide their customers with a comprehensive product and service portfolio. in the telecommunication industry in Switzerland. At the beginning of June 2021, Sunrise UPC reached around 3 million households with its high-performance network and more than 94% of the Swiss population with basic 5G.
As part of this journey, Sunrise UPC identified the opportunities to facilitate faster growth by streamlining and automating processes embedded in their sales service management to a diverse variety of customers.
For one instance, the sales teams at Sunrise UPC have to quickly generate custom quotes made to B2B and B2C customers in the ever competitive market – which would benefit greatly from an automated offer generator platform that would result in better lead conversion from potential customers!
To that end, the company approached SELISE to digitize segments of their vast sales services with the state of the art service design and digital platform development, encompassing product creation, promotion configuration, and quote generation for customers!