The restaurant industry is booming post 2021, but the customers’ lifestyle has changed forever! With higher expectations than ever, and with so many choices of where to go for a quick lunch – every customer counts.
The foodservice industry is definitely quick to adapt – one of the most popular ways to do so is through automating the ordering process for the customers. Self service kiosks have been gaining a stronger foothold in restaurants – and it’s not a mystery why so! This simple yet effective solution to customer service has shown many ways to increase a restaurant’s revenue in a very short time!
With convenience comes the opportunity to increase customers’ average basket size! By providing customers with a smooth ordering process, studies show that restaurants utilizing self order kiosks can boost average check size by up to 30%!
Burger and fries. Grilled cheese and tomato soup. Scrambled eggs and bacon. All of these delectable food duos are simply better together. With the help of self-ordering terminals, you convince customers to upgrade their meal, try a combo, and, consequently, spend more?
It’s all about experience and convenience – satisfy a customer once and get them coming back to your restaurant again and again! Studies show that customers who order from self order kiosks show a 60% improved retention!
Grow your business by digitizing multi-concept food order processes: Equipped with a powerful CMS, a comprehensive end-2-end system, POS and back-office integration – highly flexible for your own ecosystem. With features like Omnichannel ordering, delivery & pickup, payment solution – an all-in-one system for an intuitive, fast & efficient customer experience journey, your restaurant can fully utilize the next-generation of technology to boost your business’s bottom line!