Automating existing processes does not mean developing completely new software. It is worth developing existing systems further. This is also the case for one of our clients doing home renovations. To make the set of processes more streamlined, we have advanced their CRM by adding custom objects needed in everyday business, updating formulas for necessary calculations, adding picklists to easier select items and making the invoice generation use QR codes which makes payment faster for the consumer. Faster and more efficient according to Swiss standards could not be faster.