Telecom & Technology

With the rapid evolution of the tech world, the telecommunications industry demands progressive digital solutions that refine operations, enhance customer experiences, and drive growth across different touchpoints of sales. SELISE’s platforms are designed to optimize everything from order management to customer support, ensuring maximum automation and scalable results.  

What we do for you

SELISE is your partner for digital transformation in the telco and technology industries. We specialize in designing and implementing business solutions, mobile development, API integration to drive operational efficiency and enable growth. Trusted by industry leaders like EW Buchs, Sunrise, and pq-mobile, we empower organizations to navigate complex regulatory landscapes and adapt to evolving customer demands with ease.   

Design

We collaborate closely with your team to analyze business requirements and understand client needs. Our dedicated resources ensure seamless communication and develop a comprehensive roadmap tailored to your goals. From initial consultation to effective project management, we create a clear path to success.

Implement

Our full-time development team focuses on core feature development, ensuring timely delivery aligned with the established roadmap. We prioritize building robust solutions that meet your specific requirements, turning your vision into reality with precision and efficiency.

Operate

Post-deployment, SELISE’s dedicated maintenance and support team ensures the stability, functionality, and performance of your systems. We proactively address issues, resolve bugs, and handle ongoing concerns, allowing your operations to run smoothly without interruption.

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Our trusted customers

Transforming Telecom & Technology with Scalable, Compliant, and Custom Digital Solutions

Selected reference cases

At SELISE, we believe that every challenge presents an opportunity for innovation. Whether it’s enhancing operational efficiency, ensuring compliance, or driving digital transformation, our solutions are designed to deliver measurable results.

SELISE developed Bento, a fleet management solution for Swisscom’s institutional clients via pq-mobile. It simplifies subscription management for fleet managers and offers employees a self-service portal with approved plans and exclusive e-shop discounts through Swisscom’s loyalty program.

Key Features:   

  • Fleet and Subscription Management: Allows fleet managers to manage subscriptions among their employees with authentication and enabling selected users to subscribe on behalf of others.
  • Secure Access and E-Shop facilities: Ensures secure access with Identity Access Management (IAM) and offers an e-shop for official or personal orders on Swisscom-distributed devices.
  • Product Customization and Dynamic Pricing: Includes tools for product configuration and supports dynamic pricing for promotions and discounts.

Bento has redefined fleet management, with three active instances, 44 tenants, and over 15,000 users. It’s praised for its simplicity, flexibility, and cost-saving capabilities, making it an indispensable tool.

SELISE developed the Sunrise OneHub platform to simplify how Sunrise customers and internal teams handle offer creation, finalization and order fulfilment. The platform reduces manual effort, centralizes information, and automates processes, enabling teams to dedicate a higher level of support to their customers.

Key Features:  

  • Quote & Order Tracking: Offers clear updates on quotes and orders to keep users informed.     
  • API Gateway: Integrates with the Sunrise telecom provider to manage quotes, track orders, and perform other tasks efficiently. 
  • Custom Customer Configuration: Allows users to set personalized configurations, including price lists, product options, and contract terms.   

The OneHub platform has streamlined operations for Sunrise, serving over 300 active customers and processing more than 2,000 orders. It has significantly reduced administrative tasks, allowing teams to focus on customer acquisition and business growth. 

SELISE developed the Rii Seez Net (RSN) Customer Portal for EW Buchs to simplify tasks like service and subscription management. The portal simplifies service and subscription management with a user-friendly, easy-to-navigate platform. It integrates key systems like IDMS and ServiceNow, making data exchange smooth and efficient while providing an improved experience for both customers and internal teams.

Key Features: 

  • Integrated Third-Party Services: Connects IDMS and ServiceNow to enable smooth data exchanges, keeping everything synchronized.  
  • Product Configurator: Makes product creation and order configuration straightforward with an intuitive interface.  
  • Fleet Management: Empowers group admins to manage customers efficiently, simplifying administrative tasks.  
  • Activity and Billing: Tracks mobile data usage, preserves the user’s call history for reference and generates downloadable monthly invoices along with automatic payment reminders.  
  • Ticketing and Notification: Seamlessly integrates with ServiceNow to generate support tickets, while notifications ensure users are always in the loop about system or service updates.  
  • Wrapper for Android and iOS: Provides a mobile-friendly version of the portal, offering users easy access from their smartphones or tablets.

The RSN Customer Portal has redefined the client experience, taking the hassle out of managing services and subscriptions. By automating administrative processes, the portal has helped EW Buchs enhance revenue generation and drastically reduce overdue payments. Customers enjoy the simplicity and speed of managing their accounts, while internal teams benefit from the seamless data integration. This tool has been designed for user-centered service management, making EW Buchs’ services more accessible and efficient than ever before. 

SELISE is an official partner of Storyblok, a leading headless CMS. This partnership empowers our clients with the flexibility and scalability of headless architecture. It enables businesses to deliver content seamlessly across all channels while maintaining full control over their brand experience. This collaboration delivers innovative technology and superior content management for better outcomes.

Key Features:  
  • Headless Architecture: Separates the content management backend from the frontend presentation layer, allowing you to deliver content to any device or platform.  
  • Visual Editor: Provides a WYSIWYG interface for content creators, enabling them to see how their changes will look on the live site without needing to know any code.  
  • Customizable Content Models: Allows you to define your own content structures to fit your specific needs, ensuring your content is organized and structured effectively.  
  • Powerful API: Offers a robust API for seamless integration with other tools and services, enabling you to create personalized and dynamic content experiences. 
  • Component-Based Content: Enables you to create reusable content blocks, making it easier to maintain consistency and efficiency across your content.

We have successfully delivered impactful websites for diverse clients. We built a dynamic and user-friendly website for Zippsafe, a provider of innovative locker solutions, utilizing Next.js and React.js. For Beyoul, a pioneering co-ownership platform, we developed a robust and elegant website using Ruby on Rails. Finally, we created a high-performance website for IMTF, a RegTech leader, leveraging Next.js, React.js, and Algolia search for a seamless and efficient user experience.

Beyoul is a Swiss co-ownership project of Aquilas, where several parties will be able to buy and share vacation properties that will be managed, transformed, and handled by experts at Beyoul. Beyoul wanted to realize the dream of a second home in a contemporary and smart way by enabling the purchase of properties as much as required and spending vacations in those personal properties in the future.

Key Features:  

Availability Management: This feature allows the co-owners to view the calendar of their property which contains the availability of the property and the booked slots along with the property owner’s information, so that they can manage their vacation accordingly.   

Rule Engine: This is the most important and advanced feature of the application, where this module allows the Beyoul Admin to be able to update the parameters of the rules for the booking and availability management. The following can be defined for the rule engine which provides the admin flexibility and full control of the application.   

  • Overall application related rule  
  • Property based rule  

  

Booking Management: This feature displays the details of the property owner along with the property and their bookings. As and when the admin and owners edit the details of bookings, they get informed via an email. This feature also allows cancellation and rescheduling of bookings made within the defined period.

The Beyoul Property Management System enhances co-ownership by providing co-owners with clear property availability through an intuitive calendar, facilitating efficient vacation planning. Its advanced Rule Engine empowers administrators to manage booking parameters, ensuring fair and flexible scheduling. Additionally, the Booking Management feature streamlines communication by notifying all parties of booking updates and allowing for easy modifications within set periods. 

SELISE developed the Swiss-Ski online store to provide winter sports enthusiasts and club members with easy access to a wide range of sports accessories, clothing, educational materials, and performance-enhancing products from Swiss Ski, one of Switzerland’s largest sports associations. The platform enables customers to enjoy advanced e-commerce features while offering admins an efficient backend portal to seamlessly manage store operations.

Key features:  

User-friendly Shopping: Offers effortless browsing with product categories, search, and filters for brand, price, and recency. Membership unlocks exclusive discounts, enhancing the overall shopping experience.  

Order Management: Enables admins to track orders, monitor their status, and process refunds, ensuring efficient day-to-day customer service.  

Secure Payment Integration: Allows online transactions to take place seamlessly via Saferpay, in addition to offering mobile app payment options.  

Product Management: Allows admins to create, update, and categorize products, adding details, media, and variants to keep the offerings organized and informative.  

Promotions: Lets admins create and manage coupons, discounts, and gift cards, helping customers save while boosting sales.  

Inventory Management: Provides real-time tracking of stock levels, ensuring transparency and timely updates.  

Reporting: Features a Power BI dashboard for monitoring store metrics and insights, enabling data-driven decisions.

The Swiss-Ski Store has successfully enhanced customer satisfaction and streamlined store management. With over 5,000 registered users and completed orders to date, the platform has enabled Swiss Ski to optimize sales operations, reduce manual intervention, and boost overall business performance.

Memberly is an innovative startup with a sophisticated vision for an exclusive loyalty retention app, where the companies (brands) can register to the application to create and sell their services, such as Gym, Saloon, Parties, etc for the members to then subscribe to the desired service from the desired brands and make use of the services. Upon joining events, members can collect loyalty points which can be used to redeem rewards.

Key Features:  

Loyalty Points: This module allows the loyal members of each brand to receive loyalty points whenever they attend an event via the Memberly application. The loyalty points can be used to redeem the rewards and win exciting prizes.   

Event Creation: This module allows the brands to create two types of events, Public and Private, allowing the brands to have fun events catered to everyone or only specific to certain target group as well.  
  

Subscription: For both the brands and members to avail services of Memberly, they have to subscribe to a monthly or yearly package. The application provides the brands the flexibility to create their own package and define the pricing in the front end, so the packages can be customized per brand.  

QR Scan: QR Scan feature enables members to earn points by attending brand events through flexible QR code interactions. Depending on the brand’s settings, either members scan the event’s QR code for entry, or brands scan the members’ QR codes to grant access.

Serendipity Montessori is a centre-based daycare school that enhances early childhood learning through the Montessori method. The application simplifies the management of children’s information and facilitates real-time tracking of daily activities, fostering a collaborative environment between parents and teachers.   SELISE transformed Serendipity into a scalable, multi-tenant Montessori platform, enabling white-label solutions for multiple schools.

Key Features:     

Lead Creation: Streamlined admissions with automated lead management module. Every process of lead completion step is seamlessly integrated, ensuring parents are onboarded effortlessly.   

Attendance Tracking: Tracks attendance of every child with comprehensive attendance module. The module also provides real-time student status updates such as active students, those on leave, and incoming students. This feature ensures a seamless and accurate overview every day.   

Payment Reconciliation: Simplified finances with integrated payment reconciliation feature in the Billing module. Integrated Post finance and Bexio where the system automatically updates payment statuses, providing admins with real-time accuracy and effortless finance tracking.  

Meal Management: Meal Module helps school and parents manage meals efficiently for every child. Parents can request daily meals via the app, while admins can access detailed meal information, generate reports, and plan for the week to ensure every child is served seamlessly. 

With the Montessori school application, our client has achieved enhanced operational efficiency and improved parent experience. Automated processes, from lead management to payment reconciliation, have significantly reduced administrative workload, while real-time attendance tracking and meal management ensure seamless daily operations. Multi-tenancy feature has further enhanced the product where a new school application called Trinity, has also been launched within few months of going live with Serendipity.

What our clients say

"It has been a pleasure to work with SELISE. They have brilliant engineers who could solve every problem/challenge. Furthermore, their customer service and committment were outstanding. Highly recommended!"

Sunrise

Cluster Leader – Digital Banking Solutions

Ready to transform your Telecom & Technology operations? Contact us today!