What will define the next generation of financial services?
At the 5th edition of the SELISE Digital Transformation Workshop, the conversation went beyond trends, and the focus was on moving from AI hype and abstract POCs to established use cases that deliver measurable executive value.
The discussion explored how insurers and banks can evaluate AI and automation initiatives not only by ROI, but also by their impact on business performance, operational resilience, and competitiveness.
The discussion featured insights from:
– Laura Fischmann , Senior Innovation Manager, Zürich Insurance
– Joel Agard, Head of Group Innovation, Zurich Insurance
– Fredy Stofer , CEO, asensis
– Martin Demuth, CTO, asensis
– Walter Wattinger, CEO, ERV
– Lowell C., Neobank Project Director, Prime Bank PLC
Through presentations and a panel discussion, industry perspectives highlighted how organisations can translate major challenges into concrete, assessable use cases, set priorities, evaluate risks, and navigate implementation hurdles.
The takeaway: AI is already delivering tangible value in practice. While it can make work substantially easier and faster, human judgement remains essential and full autonomy is still further away than many might assume.
