When it comes to self-ordering, hardware makes all the difference. Even the smartest ordering platform won’t shine if the device can’t keep up. That’s why ORDERMONKEY teamed up with Pan Oston, the kiosk pros with over 50 years of experience building custom retail solutions.

The outcome? Self-order kiosks that are fast, reliable, and built to fit any concept. Perfect for a cozy café, a busy QSR, or a multi-location chain. Rock-solid on the inside, sleek on the outside, and flexible enough for every budget.

What Does This Collaboration Mean for You?

At the end of the day, self-order kiosks are about making life easier both for your guests and for your business. By combining ORDERMONKEY’s intuitive ordering software with Pan Oston’s award-winning kiosks, you get a solution that actually works where it matters most: at the counter.

Here’s what you can expect by implementing our latest self-order kiosk:

• A smoother guest experience with clear menus, fast checkouts, and contactless payments that keep visitors happy
• Shorter lines and faster service because the kiosks stay reliable even during peak hours, and reduce waiting times
• Less stress for your team with simple integration and easy daily use, so staff can focus on hospitality
• Better business results through efficient ordering and natural upsell opportunities that increase revenue while lowering costs

Three Kiosk Models Designed Around Your Concept

Through this collaboration, your business can choose from three kiosk models: BLUE FIRE Micro, ESSENCE, and ESSENCE Outdoor. Each is designed to meet different needs depending on space and environment. Let’s take a closer look at what each model can offer your business.

1. BLUE FIRE Micro

Small in size but big in impact, the BLUE FIRE Micro is perfect for businesses that want to offer self-ordering without giving up valuable space. With a minimal footprint and a 22-inch Full HD touchscreen, it brings powerful ordering to even the most compact counters.

Why it works for you:

• Save space: Compact footprint designed for small counters and tight layouts
• Stay flexible: Choose from multiple hardware options, including integrated payment
• Start simple: A practical first step to bring self-ordering into your operations

The results you can expect:

• Shorter waiting times for guests
• Smooth integration into your daily routine
• Lower investment costs make it ideal for testing before scaling

This model is especially suited for small restaurants, cafés, bakeries, food halls, and bars that want the benefits of self-ordering without sacrificing floor space.

2. ESSENCE

The ESSENCE kiosk is an all-in-one solution built for flexibility and brand expression. Its 27-inch Full HD touchscreen with adjustable features delivers a clear, engaging ordering experience that integrates seamlessly into restaurant and retail environments.

Why it works for you:

• Flexibility: Can be used single-sided or double-sided, depending on your layout
• Show your brand: Customize colors, surfaces, and lighting to match your concept
• Adapt easily: Place it freestanding or mount it on the wall for maximum versatility

The results you can expect:

• A consistent, brand-appropriate look across multiple locations
• Menus that shine with large, high-resolution product displays
• Faster orders thanks to smart upsell prompts and saved favorites through loyalty

This model is best for quick-service restaurants and retail businesses that want a kiosk that not only performs well but also strengthens their brand presence.

3. ESSENCE Outdoor

The ESSENCE Outdoor brings the same seamless self-ordering experience to the outdoors, rain or shine. Built with a rugged design and weather-resistant features, it’s the ideal solution for drive-ups, patios, stadiums, festivals, and open-air dining spaces.

Why it works for you:

• Stay protected: Weatherproof enclosure built for outdoor conditions
• Stay visible: High-brightness, glove-friendly touchscreen that works in daylight
• Serve outdoors: Payment, scanning, and printing designed for patios, drive-thrus, and events

The results you can expect:

• Reliable self-ordering at drive-thru counters and seasonal terraces
• Less indoor congestion by shifting simple orders outdoors
• Consistent processes across your locations since the same kiosk software runs inside and out

This model is ideal for restaurants, venues, and food concepts that serve guests outdoors and need kiosks that perform just as well in the open air as they do indoors.

Find Your Perfect Self-Order Kiosk Today! 

With ORDERMONKEY and Pan Oston working together, you’re getting more than just kiosks, you’re getting a complete self-ordering solution. Intuitive software meets award-winning hardware to create a system that’s reliable, efficient, and easy to adapt to any business.

Whether you need a compact option for small counters, a sleek design for indoor dining, or a rugged model for outdoor spaces, this collaboration makes self-ordering possible for every concept. The result? Guests enjoy a smoother ordering experience, your team works more efficiently, and your brand gains a modern, consistent touchpoint across all locations.

Ready to see what the right kiosk can do for your business? Get in touch today and explore the model that best fits your concept!

Frequently Asked Questions (FAQ)

1. Which kiosk is best suited for small restaurants?

For small restaurants, we recommend the BLUE FIRE Micro. This kiosk is compact, affordable, and fits easily anywhere, while running the same ORDERMONKEY software and processing the same payments as larger units.

2. Can I use the same software for indoor and outdoor kiosks?

Absolutely. ORDERMONKEY runs the same way on both ESSENCE and ESSENCE Outdoor, so your menus, payments, and reports all stay consistent no matter where the kiosk is placed.

3. How difficult is it to scale from one site to multiple?

Scaling is actually simple. You can start with one kiosk, get comfortable with the setup, and then easily copy your menus, settings, and workflows as you open new locations.