SELISE developed the Sunrise OneHub platform to simplify how Sunrise customers and internal teams handle offer creation, finalization and order fulfilment. The platform reduces manual effort, centralizes information, and automates processes, enabling teams to dedicate a higher level of support to their customers.
Key Features:
Quote & Order Tracking: Offers clear updates on quotes and orders to keep users informed.
API Gateway: Integrates with the Sunrise telecom provider to manage quotes, track orders, and perform other tasks efficiently.
Custom Customer Configuration: Allows users to set personalized configurations, including price lists, product options, and contract terms.
Smart Pricing: Automates price calculations based on the customized price lists.
Outcome:
The OneHub platform has streamlined operations for Sunrise, serving over 300 active customers and processing more than 2,000 orders. It has significantly reduced administrative tasks, allowing teams to focus on customer acquisition and business growth.
