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of insurance companies uncovered weaknesses in their company’s digital capabilities and transformation plans during the pandemic
of insurance companies are already accelerating or looking to speed up digital transformation to maintain resilience
As one of the leading health and accident insurers in Switzerland, SWICA serves around 1.5 million insured people and 27,000 corporate clients. With an impressive number of around 25,000 enlisted therapists, SWICA has been ensuring fast solutions for patients’ every requirement. Insurance coverage on alternative medicine is one of the more popular solutions offered by SWICA. To avail this coverage, customers have to search on their own and make appointments with the therapists.
Digital ecosystems facilitate collaboration and streamline business processes. They also help empower employees by ensuring that market participants are concentrating on their core competencies. Lower transaction costs bring greater prosperity to providers and their customers. More often than not, project implementations at the scale of an entire industry fail. Launched in May 2020, EcoHub, the central online platform in the Swiss insurance, pensions and brokerage market, proves that when efficiently implemented, even a large, complex and multifaceted digital ecosystem such as EcoHub can work extremely well and effectively digitize an entire industry.